How Do I Order My Repeat Prescription?
Patients on long-term medication can order repeat prescriptions in a number of ways:
- Online – Using our prescription requests triage
- Using our online services – Patient Access
- In person
- Via your local pharmacy
Repeat prescriptions will not be taken over the phone. We must have all repeat requests in writing, or by using your nominated pharmacy. We require two working days’ notice for repeat prescriptions, excluding weekends and bank holidays. Arrangements can be made with local chemists that you have chosen for this service, so we can keep the appropriate details on your record.
All repeat medication is listed for your re-ordering convenience. We operate this system to avoid errors and wastage. We now offer online services for prescriptions. Patients are advised to order responsibly, and with enough time so they do not run out of medication.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges. This can include NHS prescription and dental charges, as well as optical and hospital travel costs.
The NHS prescription charge is a flat-rate amount which successive governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription Prepayment Certificates, also known as PPCs, offer savings for people who need extensive medication.
You can also find out if you are entitled to free prescriptions.
From 1 April 2019, the charges are as follows:
- Prescription (per item): £9.15
- 12-month PPC: £105.90
- 3-month PPC: £29.65
- If you will need to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC
- The charge for a single prescription item is £9.15, whereas a three month PPC will cost you £29.65 and a 12 month PPC £105.90
- You can contact the PPC advice line on 0300 330 1341
Alternatively, you can view the cost of prescriptions on the NHS website.
Additional Prescription Information
The practice no longer provides prescriptions for minor ailments such as coughs, sore throats and colds. You should contact your local pharmacy if you need cough medicine, paracetamol or calpol. These items are no longer routinely available on prescription.
It is your responsibility to arrange delivery requirements for prescriptions and medications with the pharmacy, not with the practice, as we cannot guarantee timely deliveries if the pharmacies cannot collect prescriptions in time.
Your prescriptions may be stopped if your medication review becomes overdue. If your prescription message indicates this to be the case, contact the practice as soon as possible for continuity of treatment. The GP will not authorise unmonitored repeat prescribing for pharmacies in the interest of patient safety.
All patients are advised to check their medical exemption certificate validity, as the practice will not be responsible for patients claiming free prescriptions without having a valid certificate.